Let’s make this as simple as possible. We’ll work primarily online using electronic documents, so that we don’t keep faxing ink-smudged pages back and forth. Once you’ve decided to hire my services, you’ll have access to me on the phone and via web-conferencing.

These are some of the things you’ll want to know as we begin to work together:

  • The Process:
    • Send me your document: use the Quote tool (if you have an electronic document) or the Contact form (if your document is already living somewhere online, on a website, for example) to reach out to me.  Let me take a look at it, and then…
    • Let’s talk! I’ll contact you via email to set an appointment up for a consultation either on the phone or via web conferencing (Skype or Google Hangout), and we’ll go over what your piece needs and what I can do for you. We can also have a discussion and handle all the details via email: it’s entirely up to you.
    • Money matters: We discuss the investment, and get details like payment out of the way.
    • I work. This is where I immerse myself in your writing and work my craft for you. I use primarily Microsoft Word to edit your document, with the “track changes” feature to show you what I’ve changed.
    • Questions, clarification. I may emerge from the depths of your work to ask you questions. If I need clarification on a point or more information, you’ll get an email or a phone call from me.
    • I send your work back to you. You will get two copies of your document emailed back to you: one version will show you all the changes we’ve made, and another “clean” version which shows you what the final piece looks like with all the changes made.
    • We talk again! Whether by email, phone or web conferencing, we go over your work. You’ll read it through yourself, and then we discuss any additional changes or tweaks.
    • I do the final revisions, and once again you receive a copy with all the changes, and a “clean” copy of your manuscript.
    • That’s it!
  • Turnaround Time
    • I usually require three business days to turn a manuscript of up to ten pages around for the first discussion. Subsequent revisions should not take longer than another business day.
    • If you need your document back sooner, just let me know and I’ll do my best to accommodate you.
    • Payment
      • You have two main payment options:
        • Paypal (ah, where would we be without Paypal?!)
        • Interac E-Transfer (mainly for my Canadian clients)
        • Cheques: If you would rather avoid electronic payments, I’m happy to accept cheques as well, but please be aware that unless it is a certified cheque or a money order, I will have to wait for it to clear before I can begin work on your manuscript.
        • Taxes: With apologies, I am required to collect taxes from my Canadian clients. Taxes will be clearly outlined in your invoice.